SQ Luxe — Terms of Service
About our store
SQ Luxe operates sqluxe.com. These terms explain how orders placed through our store are handled. Please read them together with our Shipping, Return and Refund, and Privacy policies before ordering.
Products and pricing
Prices are displayed in Pakistani Rupees (PKR). Product details, available sizes and stock are shown on product pages. Colours may appear different on different screens. Delivery charges and the final order total are shown at checkout. Price changes apply to future orders.
Orders
Please provide accurate contact and delivery details and review your order before submitting it. Orders are subject to stock availability and confirmation. If an item is unavailable or an order contains an error, we will contact you before making a change. If we cannot fulfil an order, we will cancel it and refund any amount paid for the cancelled items and any applicable delivery charge.
Payments
Available payment methods are shown at checkout, including Cash on Delivery and Easypaisa. COD payment is due on delivery. For Easypaisa, follow the payment instructions provided with the order; prepaid orders are processed after payment verification. Do not share your PIN, password or OTP with anyone claiming to represent our store.
Shipping
Standard shipping is PKR 250, with free standard shipping for eligible orders of PKR 5,500 or more as shown at checkout. Dispatch normally takes 3–5 working days, followed by an estimated 3–5 business days in courier transit. See our Shipping Policy for details.
Returns, refunds and cancellations
Return or exchange requests must be made within 10 calendar days of receipt, subject to the conditions in our Return and Refund Policy. SQ Luxe covers return courier costs for confirmed damaged, defective or incorrect items. For change-of-mind or size exchanges, the customer pays return and replacement courier charges. Approved refunds are issued within 7 calendar days of approval. Contact us promptly to cancel before dispatch.
Use of the website
Do not use this website for fraudulent orders, unauthorised access or activities that interfere with the store or other customers. Our product images, branding and store content may not be reused commercially without permission.
Privacy
Our published Privacy Policy explains how customer information is handled.
Updates
We may update these terms for future orders. The policies applicable when an order is placed will govern that order.
Contact
SQ Luxe | https://sqluxe.com
Email: ksami8045@gmail.com
Phone: 03113673251
Address: Karachi S.I.T.E Area Near Jacco Showroom Plot B/72 A9, Pakistan