Introduction
Welcome to SQ Luxe. By accessing or using our website and purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully before using our store. If you do not agree with any part of these terms, you may not use our services.
Eligibility
You must be at least 18 years of age to use our website and place orders. By using our site, you represent and warrant that you meet this age requirement. SQ Luxe reserves the right to refuse service to anyone who does not meet this criterion.
Products and Services
SQ Luxe offers a range of fragrances, fashion items, cosmetics, and medicines. We reserve the right to modify, discontinue, or limit the availability of any product at any time without prior notice. Product images are for illustrative purposes only and may slightly differ from the actual product.
Medicinal and Cosmetic Products
Certain products sold on our store, including medicines and cosmetics, are subject to regulations by the Drug Regulatory Authority of Pakistan (DRAP) and other applicable authorities. It is the customer's responsibility to ensure that any product purchased is suitable for their individual needs. We strongly recommend consulting a qualified healthcare professional before using any medicinal product. SQ Luxe shall not be held liable for any adverse reactions arising from improper use of our products.
Pricing and Payment
All prices are listed in Pakistani Rupees (PKR) and are subject to change without notice. We reserve the right to correct any pricing errors at our discretion. Payment must be made in full at the time of placing your order. We accept payment through the methods available at checkout. SQ Luxe does not store your full payment card details.
Order Acceptance and Cancellation
Placing an order on our website constitutes an offer to purchase. SQ Luxe reserves the right to accept or decline any order at its sole discretion. In the event that we cancel your order, you will receive a full refund. Customers may request an order cancellation before the order has been dispatched by contacting us promptly at sqluxeofficial@gmail.com or +92 311 3673251.
Shipping and Delivery
We deliver across Pakistan. Estimated delivery times are provided as a guide only and are not guaranteed. SQ Luxe is not responsible for delays caused by courier services, natural events, or circumstances beyond our control. Risk of loss and title for products pass to you upon delivery.
Returns and Refunds
Due to the nature of our products, including fragrances, cosmetics, and medicines, we have a strict returns policy. Products that have been opened, used, or damaged after delivery are not eligible for return. If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photographic evidence. Approved returns will be processed within a reasonable timeframe. Refunds will be issued to your original payment method or as store credit at our discretion.
Intellectual Property
All content on this website, including text, images, logos, graphics, and product descriptions, is the property of SQ Luxe and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content from our website without our prior written consent.
Limitation of Liability
To the fullest extent permitted by law, SQ Luxe shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of our website or products. Our total liability to you for any claim arising from your use of our services shall not exceed the amount you paid for the product in question.
Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of Pakistan. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Pakistan.
Changes to Terms of Service
SQ Luxe reserves the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our store following any changes constitutes your acceptance of the revised terms. We encourage you to review this page regularly.
Contact Us
If you have any questions about these Terms of Service, please reach out to us at:
SQ Luxe
Email: sqluxeofficial@gmail.com
Phone: +92 311 3673251