SQ Luxe — Shipping Policy

Delivery area
We ship within Pakistan to addresses served by our courier partners. If an address cannot be served, we will contact you to arrange an alternative or cancel and refund any prepaid amount.

Shipping charges
Standard delivery costs PKR 250. Orders with an eligible order value of PKR 5,500 or more qualify for free standard delivery, as shown at checkout. The final shipping charge is displayed before you place your order.

Processing and dispatch
Orders are normally processed and dispatched within 3–5 working days after confirmation and, for prepaid orders, payment verification. Working days exclude public holidays and courier non-working days.

Transit time
After dispatch, standard courier transit is estimated at 3–5 business days. Processing time is separate from transit time. Delivery estimates are not guaranteed and may vary by location, holidays, weather or courier delays.

Payment and delivery details
Cash on Delivery (COD) and Easypaisa are available as displayed at checkout. Follow the payment instructions provided with your order. Please provide a complete delivery address and an active phone number so the courier can contact you. Contact us promptly if an address needs correction; changes after dispatch may not be possible.

Tracking and delivery issues
Tracking details will be shared when available after dispatch. For delays, unsuccessful delivery or a parcel received damaged or incorrect, contact us with your order number. Please check our Return and Refund Policy for return requests.

Contact
SQ Luxe | sqluxe.com
Email: ksami8045@gmail.com
Phone: 03113673251