Shipping Policy

Introduction

At SQ Luxe, we are committed to delivering your orders safely and promptly across Pakistan. Please read our Shipping Policy carefully to understand how we handle the delivery of your purchases.

Order Processing Time

All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working business day. You will receive a confirmation notification once your order has been dispatched.

Delivery Time

We deliver to all major cities and areas across Pakistan. Standard delivery takes 3–5 business days from the date of dispatch. Please note that delivery times may vary slightly depending on your location and the courier service assigned to your area.

Shipping Charges

A flat delivery charge of Rs. 250 applies to all orders across Pakistan. This charge is calculated and displayed at checkout before you complete your purchase.

Free Shipping

Enjoy free shipping on all orders with a total value of Rs. 5,500 or above. The free shipping discount will be automatically applied at checkout once your order meets the required amount.

Courier Services

We work with trusted courier partners to ensure your order is delivered safely and on time. The courier service assigned to your order may vary based on your delivery location. Tracking information will be shared with you once your order has been dispatched.

Delivery Areas

We currently deliver across Pakistan, including all major cities and remote areas. If you are unsure whether we deliver to your specific location, please contact us before placing your order.

Delays and Unforeseen Circumstances

While we make every effort to deliver within the estimated timeframe, SQ Luxe is not responsible for delays caused by courier services, public holidays, extreme weather conditions, or any other circumstances beyond our control. In such cases, we will do our best to keep you informed.

Damaged or Lost Shipments

If your order arrives damaged or is lost in transit, please contact us within 48 hours of the expected delivery date. We will investigate the matter and work towards a resolution as quickly as possible.

Contact Us

For any shipping-related queries, feel free to reach out to us at:

SQ Luxe
Email: sqluxeofficial@gmail.com
Phone: +92 311 3673251