Introduction
Welcome to SQ Luxe. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and make purchases from us. By using our store, you agree to the terms outlined in this policy.
Information We Collect
We collect personal information that you voluntarily provide to us when you place an order, create an account, or contact us. This may include your name, email address, phone number, billing and shipping address, and payment information. We also automatically collect certain technical information such as your IP address, browser type, and browsing behavior on our site.
How We Use Your Information
We use the information we collect to process your orders and payments, deliver your purchases, send you order confirmations and updates, respond to your inquiries and provide customer support, improve our website and services, and send you promotional communications if you have opted in to receive them.
Sharing of Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and fulfilling orders, such as payment processors and courier services. These parties are obligated to keep your information confidential and use it only for the purposes we specify.
Payment Information
All payment transactions are processed through secure, encrypted payment gateways. SQ Luxe does not store your full credit or debit card details on our servers. Your payment information is handled in accordance with PCI-DSS standards.
Product Categories and Specific Disclosures
SQ Luxe sells fragrances, fashion items, cosmetics, and medicines. For cosmetic and medicinal products, we comply with applicable regulations in Pakistan, including those set by the Drug Regulatory Authority of Pakistan (DRAP) where required. We recommend that customers review product ingredients and consult a healthcare professional before using any medicinal or cosmetic product if they have known allergies or medical conditions.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You may choose to disable cookies through your browser settings; however, doing so may affect certain features of our website.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When your information is no longer required, we will securely delete or anonymize it.
Your Rights
You have the right to access the personal information we hold about you, request corrections to inaccurate data, request deletion of your information subject to our legal obligations, and opt out of marketing communications at any time by contacting us or using the unsubscribe link in our emails.
Children's Privacy
Our store is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately so we can take appropriate action.
Security of Your Information
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
SQ Luxe
Email: sqluxeofficial@gmail.com
Phone: +92 311 3673251