Shopping with SQ Luxe
What can I shop?
Explore our 50ml perfumes and fragrance gift sets. Browse best sellers to find your next scent.
Which payment methods are available?
Cash on Delivery and Easypaisa are available as shown at checkout. Follow the instructions provided with your order. Prepaid orders are processed after payment verification.
What does delivery cost?
Standard delivery is Rs. 250. Eligible orders of Rs. 5,500 or more qualify for free standard delivery, as shown at checkout.
How long does delivery take?
Processing and dispatch normally take 3–5 working days after order confirmation and payment verification where required. After dispatch, courier transit is estimated at 3–5 business days. These are separate estimates and may vary by location or courier delays. See our Shipping Policy.
Can I return or exchange an item?
Request a return or exchange within 10 calendar days of receipt. Conditions and courier charges are explained in our Return & Refund Policy. Contact us before sending anything back.
What if my parcel is damaged or incorrect?
Contact us within the 10-day return window with your order number and photos. For confirmed damaged, defective or incorrect items, SQ Luxe covers reasonable return and replacement courier costs.
How are refunds handled?
Approved refunds are issued within 7 calendar days of approval. Prepaid refunds use the original payment method where supported. For COD orders, the refund method is agreed with the customer. We never ask for a password, PIN or OTP.
Can I cancel or track my order?
Contact us promptly to cancel before dispatch. Tracking details will be shared when available after dispatch. Include your order number when asking about an order.
How can I contact you?
Email ksami8045@gmail.com, call 0311 3673251, or chat on WhatsApp.