SQ Luxe offers a wide range of fragrances, fashion items, cosmetics, and medicines. We are a one-stop online store for quality products at affordable prices, delivering across Pakistan.
Orders are delivered within 3 to 5 business days across Pakistan. Delivery times may vary slightly depending on your location and the courier service assigned to your area.
A flat delivery charge of Rs. 250 applies to all orders. Orders with a total value of Rs. 5,500 or above qualify for free shipping, which is automatically applied at checkout.
Orders are typically processed within 1 to 2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working business day.
Returns and exchanges are accepted only if the product is damaged, defective, incorrect, or does not match your order. You must contact us within 48 hours of receiving your order. Products that have been used, opened, or sprayed are not eligible for return or exchange.
Please contact us within 48 hours of receiving your order at sqluxeofficial@gmail.com or call +92 311 3673251. Kindly provide photographic evidence of the damaged or incorrect item so we can resolve the issue promptly.
Once your return is approved, the refund will be processed through the payment method used at checkout. For Cash on Delivery orders, we will ask for your bank account or Easypaisa details to process the refund.
Yes, we deliver to all major cities and areas across Pakistan. If you are unsure whether we deliver to your specific location, please contact us before placing your order.
Absolutely. SQ Luxe uses secure, encrypted payment gateways to process all transactions. We do not store your full payment card details, and your personal information is protected in accordance with our Privacy Policy.
All medicinal and cosmetic products comply with applicable regulations in Pakistan. We recommend reviewing product ingredients carefully and consulting a healthcare professional before using any medicinal product, especially if you have known allergies or medical conditions.
You can reach us via email at sqluxeofficial@gmail.com or by phone at +92 311 3673251. We are happy to assist you with any questions or concerns.